These Terms and Conditions (T&C) establish the legal framework under which users can access and use the platform, services, and courses provided by HZad Education. By utilizing our platform, users agree to comply with these terms, which ensure a safe, transparent, and secure environment for learning and course participation.
Key Definitions
To help clarify the terms used in these Terms and Conditions, please review the following definitions:
- User: Any individual or entity that accesses, browses, or uses the platform, whether as a registered user or a non-registered visitor.
- Course: An educational module or program offered on the platform, which may include various forms of learning materials such as text, video, assessments, and more.
- Service: Any feature, functionality, or support provided by HZad Education, including customer support, access to course materials, and platform tools.
- Platform: The online website or mobile application through which HZad Education delivers its educational services and content.
- Content: Any material provided by HZad Education, including course materials, videos, tutorials, written resources, and user-generated content.
2. Acceptance of Terms
Agreement to Terms
By accessing or using HZad Education’s platform, services, or content, you explicitly agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not access or use the platform.
Modifications
HZad Education reserves the right to amend, update, or change these Terms and Conditions at any time. Users will be notified about any material changes through email or platform notifications. Continued use of the platform after changes are made constitutes acceptance of the revised terms.
3. User Eligibility
Age and Eligibility Requirements
To use HZad Education’s services, you must be at least 18 years of age. If you are under 18, you may use the platform only with the consent of a parent or legal guardian.
Account Creation
Creating an account on the platform is necessary to access certain courses and services. You are responsible for maintaining the confidentiality of your login credentials and ensuring the accuracy of your account details. Any changes to your account information should be promptly updated to ensure your access remains secure.
4. Services and Course Offerings
Description of Services
HZad Education provides a range of online courses, including language learning, test preparation, and skill-based courses. These courses are accessible via the platform and may include materials such as videos, quizzes, written lessons, and live sessions.
Course Access
Users can access courses upon successful registration and payment (if applicable). Courses may vary in length and structure, and each course has specific prerequisites, which will be stated clearly before enrollment.
Updates and Modifications
HZad Education may update or modify course offerings, platform functionality, or content at any time. While we strive to notify users of significant changes, we reserve the right to make updates without prior notice.
5. User Responsibilities
Compliance with Laws
Users agree to comply with all applicable laws and regulations while using the platform. This includes respecting intellectual property rights, avoiding illegal activities, and ensuring that all provided information is truthful and accurate.
Prohibited Actions
The following actions are prohibited:
- Sharing or distributing login credentials with unauthorized parties.
- Copying, reproducing, or redistributing course materials without permission.
- Engaging in harassment, discrimination, or any other harmful behavior on the platform.
Use of Content
Content on HZad Education is provided for personal, educational use only. Users may not copy, sell, or repurpose the content for commercial purposes without explicit written consent from HZad Education.
6. Payment Terms and Subscriptions
Payment Methods
We accept various payment methods, including credit cards, PayPal, and other payment gateways. All payments must be made in full prior to accessing any paid courses or services.
Pricing
Each course or service will have a specified price, which will be clearly displayed at the time of enrollment. Pricing may vary based on course content, duration, or special bundle offers. There are no subscriptions or recurring payments. We operate on a one-time payment model.
Refund and Cancellation Policy
We offer a 30-day money-back guarantee, no questions asked. If for any reason you are not satisfied with your course, you can request a full refund within 30 days of purchase.
Upon purchase, you will receive immediate lifetime access to the course. A personalized link will be provided, allowing you to start the course right away.
Note: Since there are no subscriptions or recurring payments, users will not be billed again after the one-time payment. Cancellation is not required, as access to the course remains permanent.
7. Privacy and Data Protection
Compliance with Canadian Law
HZad Education fully complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the country’s primary federal privacy law for the private sector. This means that we are committed to protecting the privacy of your personal data and ensuring that your information is collected, used, and stored in accordance with Canadian privacy standards.
Data Collection
We collect personal data such as name, email address, payment information, and usage activity for purposes including account management, course recommendations, and service improvement. All personal data is stored securely and used solely in accordance with the provisions outlined in our Privacy Policy. We ensure that your information is handled with the highest level of confidentiality.
Third-Party Sharing
User data may be shared with trusted third-party partners, such as payment processors, but only for the purpose of fulfilling services, processing payments, and delivering educational content. HZad Education does not sell, lease, or trade user data to third parties for marketing or other non-service-related purposes.
Security Measures
To protect user data, HZad Education employs robust security measures, including data encryption, secure access protocols, and regular system audits. Users are encouraged to enhance their account security by using strong, unique passwords and avoiding sharing their login credentials with others.
8. Intellectual Property
Ownership of Content
All course materials, videos, tutorials, and other content provided by HZad Education are owned by us or our licensors. Users do not acquire any ownership rights over the content by accessing or using the platform.
Usage Rights
Users are granted a non-transferable, non-exclusive license to use the content for personal educational purposes only. Redistribution or commercial use of the content is strictly prohibited without prior written consent from HZad Education.
9. Term and Termination
Duration of Agreement
These Terms and Conditions remain in effect as long as users continue to access or use HZad Education’s platform, services, or content. The agreement may be terminated by either party at any time.
Termination by HZad Education
We may suspend or terminate a user’s account if they violate these Terms and Conditions, engage in prohibited activities, or fail to make timely payments. Termination may also occur if the user engages in behavior harmful to other users or the platform.
In addition, we reserve the right to terminate or suspend your access to the service at any time, for any reason, with or without notice. “Lifetime access” is subject to the continued availability of the service and company operations. If the service is discontinued or the company ceases operations, access will end without obligation to provide a refund beyond what is outlined in our Refund and Cancellation Policy.
Termination by User
Users may cancel their accounts or subscriptions by following the provided instructions on the platform. Upon cancellation, access to paid services or courses may be revoked immediately.
10. Limitation of Liability
Disclaimer of Warranties
HZad Education makes no warranties regarding the uninterrupted or error-free operation of the platform. While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of all content.
Limitation on Damages
In no event will HZad Education be liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform, even if we have been advised of the possibility of such damages.
11. Dispute Resolution
Governing Law
Any legal disputes arising from these Terms and Conditions shall be governed by the laws of the jurisdiction in which HZad Education is located.
Arbitration Clause
If a dispute arises, both parties agree to attempt to resolve it through arbitration rather than litigation. The arbitration process will follow the rules set forth by the relevant governing body and will take place in the jurisdiction of HZad Education.
12. User Feedback and Reviews
Submission of Feedback
Users are encouraged to provide feedback on courses and services. This feedback may be used by HZad Education for improvement purposes or in marketing materials, provided that the feedback does not violate any terms of use.
Public Reviews
Users are permitted to post reviews and ratings on the platform, provided that they comply with the community guidelines and avoid offensive or inappropriate content.
13. Force Majeure
Unexpected Events
HZad Education will not be held liable for any failure or delay in the performance of our services due to unforeseen circumstances, such as natural disasters, technological failures, or governmental actions.
14. Miscellaneous
Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remainder of the agreement will continue in full force.
Assignment
HZad Education reserves the right to transfer or assign its rights and obligations under these Terms to another entity.
Entire Agreement
These Terms and Conditions represent the entire agreement between HZad Education and the user and supersede any prior agreements or understandings.
15. Contact Information
Customer Support
For any questions or concerns regarding these Terms and Conditions, please contact HZad Education at:
Canada: +12049526375
UK: +447441906354
Australia: +61291889481
Platform Help
For assistance with technical issues or account-related questions, please visit our online help center or reach out to us at [email protected]