[BEST] PTE Core Speaking Sample Answers:
Below are five sample “Respond to a Situation” PTE CORE Speaking Sample questions and answers that would score a CLB 10. Use these examples to guide your practice and improve your speaking skills.
Question 1: Borrowing a Lawn Mower
Situation: You have been borrowing your neighbor’s lawnmower for the past few months while yours is being repaired. Today, when you went to return it, you noticed that it’s not working as well as it used to. There’s a strange noise, and it doesn’t cut the grass evenly. You suspect that it might need servicing, which may have been due to normal wear and tear, or perhaps due to something you did. You are about to return the lawnmower to your neighbor.
What would you say to your neighbor?
Sample Answer:
“Hi, I wanted to return your lawnmower and thank you again for lending it to me. However, I noticed that it’s not functioning as smoothly as before – there’s a strange noise, and it doesn’t cut the grass evenly. It might just be due to normal wear and tear, but I wanted to bring it to your attention in case it needs servicing. If it turns out that something I did caused this issue, I’d be more than happy to cover the repair costs.”
Why It’s High Scoring:
This response is polite, acknowledges the issue, and takes responsibility if needed. It demonstrates clear communication, a respectful tone, and a solution-oriented approach, all of which are essential for a high score.
Question 2: Carpooling Concerns
Situation: You have been carpooling with a colleague to work for the past few weeks to save on gas and reduce your carbon footprint. Today, you noticed that the car’s engine is making a strange noise, and the ride feels bumpier than usual. You suspect that the car might need some maintenance, which could be due to normal wear and tear or something related to the recent trips. You are about to discuss this with your colleague.
What would you say to your colleague?
Sample Answer:
“Hey, I wanted to bring something to your attention. I’ve noticed that your car’s engine has been making an unusual noise lately, and the ride seems a bit bumpier than usual. It might just be due to regular wear and tear, but given our frequent trips, it might be worth getting it checked out. If there’s any maintenance needed, I’m more than willing to contribute to the cost since I’ve been benefiting from the carpooling arrangement.”
Why It’s High Scoring:
This answer is considerate and collaborative. It identifies the issue, suggests a solution, and offers to share responsibility for any costs, showing empathy and cooperation. These elements are key to a high-level response.
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Question 3: Damaged Office Equipment
Situation: You borrowed a projector from your office to use for a presentation at a conference. When you were packing it up to return it, you accidentally dropped it, and now it has a crack on the lens. You are about to inform your manager about the damage.
What would you say to your manager?
Sample Answer:
“I wanted to inform you about an unfortunate incident with the office projector I borrowed for the conference presentation. While packing it up to return, I accidentally dropped it, resulting in a crack on the lens. I sincerely apologize for this mishap and am willing to take full responsibility. Please let me know the best course of action, whether it’s repairing it or replacing the lens, and I will cover the costs involved.”
Why It’s High Scoring:
This response is honest, takes full responsibility, and offers a solution. It shows accountability and readiness to rectify the mistake, which are crucial aspects of effective communication in a professional setting.
Question 4: Hosting an Event
Situation: You are planning to host a community event at your local park. However, you just found out that another event is scheduled for the same day, and you need to inform your attendees about the change. You are about to send out a notification to the attendees.
What would you say in the notification?
Sample Answer:
“Dear Attendees, I hope this message finds you well. Due to an unforeseen scheduling conflict with another event at the park, we will need to reschedule our community event. I apologize for any inconvenience this may cause and appreciate your understanding. The event will now be held on [new date and time]. All other details remain the same. Thank you for your continued support, and I look forward to seeing you there. Best regards, [Your Name]”
Why It’s High Scoring:
This answer is clear, concise, and maintains a positive tone. It provides all necessary information and apologizes for the inconvenience, showing respect for the attendees’ time and consideration for their understanding.
Question 5: Customer Complaint
Situation: You are a customer service representative for a telecommunications company. A customer has called to complain about their internet service being intermittently slow. You need to address their concern and provide a solution.
What would you say to the customer?
Sample Answer:
“Thank you for bringing this issue to our attention. I apologize for the inconvenience you’ve experienced with your internet service. Let’s run a few diagnostic tests to identify the cause of the intermittent slow speeds. In the meantime, I will also schedule a technician to visit your location and ensure everything is functioning correctly. We value your feedback and are committed to resolving this matter promptly to restore your service to optimal performance.”
Why It’s High Scoring:
This response is empathetic and proactive. It acknowledges the customer’s issue, apologizes for the inconvenience, and outlines a clear plan to resolve the problem. This demonstrates excellent customer service and problem-solving skills.
These sample answers are designed to showcase high-level language proficiency and problem-solving skills, ensuring you can achieve a CLB 10 score on the PTE Core Speaking test. Practice these responses and adapt them to similar situations to enhance your communication abilities.