✍️ CELPIP Writing CLB 6 to 10: Complaint Email Sample With Detailed Sentence Comparison

CELPIP Writing CLB 6 to 10: Writing at a CLB 6 level may get your point across—but writing at CLB 10 ensures you’re understood and respected. Let’s look at a sentence-by-sentence comparison,

Question Task 1: CELPIP Writing CLB 6 to 10:

You booked a vacation rental but found it unsatisfactory. Write to the host and include:

• The dates of your stay and the website where it was booked

• The problems you experienced

• A request for compensation (refund or other offer)

Write at least 150-200 words in your answer.

❌ CLB 6-Level Email 

Hi,

I booked your place from April 10 to April 14 using StayFinder.com. But when I came, it was not like the photos. I was not happy.

First, the house was not clean. There was hair in the bathroom and garbage in the kitchen. The bed sheets was dirty and smelled bad.

Second, there was no hot water on the second day. I waited long, but still only cold water came. Also, the Wi-Fi didn’t work most of the time.

These problems made my trip bad. I picked this place because it looked nice online. But I feel like I wasted my money. I am asking for a refund of half the money or some other way to fix this.

Please tell me if you can help or give something back. Thank you.

Sincerely,
Amir Khan

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✅ CLB 10-Level Email 

Dear Host,

I recently stayed at your property from April 10 to April 14, which I booked through StayHFinder.com. Unfortunately, the experience did not match expectations set by your listing.

To begin, the accommodation was not properly cleaned. I found hair in the bathroom, overflowing trash in the kitchen, and stained, unpleasant-smelling bedsheets.

Additionally, there was no hot water available on the second day, despite waiting over an hour. The internet connection was also unreliable throughout the stay, which disrupted my work.

These issues significantly impacted the quality of my vacation. I chose your rental based on its positive presentation, and I was disappointed by the reality. Therefore, I kindly request a partial refund—preferably 50%—or another form of compensation.

I hope you understand my concerns and will take steps to make this right. I look forward to your response.

Kind regards,
Amir Khan

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🔍 Sentence-by-Sentence Comparison (20 Sentences)

🎯 How to Go From CLB 6 to CLB 10 in CELPIP Writing

• Avoid blunt or casual phrasing (e.g., “I was not happy”)

• Fix common grammar issues (subject-verb agreement, sentence fragments)

• Use tone-appropriate vocabulary like “unreliable,” “partial refund,” and “take steps to make this right”

• Organize points clearly in paragraphs, with smooth transitions

• Focus on professionalism, especially in complaint writing

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