Use pleasing and positive language to maintain a healthy work environment.
AND, let coaches sound like actual mentors without stumbling over words!
Enhance coaching/presentation styles through proper conversational acumen.
The best and most recognized companies, especially the ones ranked highly on Forbes and "Top Employers" lists ensure that their staff gets the very best training.
A clear intention to upgrade employee level shows a company's commitment.
Not only do YOU and YOUR sales team lose sales without effective keywords and phrases, the lack of listening skills (when dealing with customers) and the inability to come up with convincing wording, can lead to daily missed sales targets.
Making marketing content? You need to hone your writing skills!
It's a known fact that the best companies have representatives and employees with clear speech and very little accent. Train yourself and your staff to sound confident with a flawless command of the language!
You need to be on equal footing with your colleagues; especially the most talented should be allowed to shine without language barriers.
You might have dissatisfied customers; de-escalation is a language skill! Expert language command is direly needed in such cases!
You and your team will also need proper language training to be able to build long-term customer relationships and retention.
Emails are most likely the number 1 way you and your team communicates with its business partners and customers.
You could lose your job, relationships, revenue and company image if this area is not fixed!
You are part of a team with excellent skills and a track record of success.
Yet, when you start speaking or use correspondence, each of your business contacts and customers are shaking their heads while judging your service standards.
We can help you avoid these embarrassing situations!
How many times do we see situations where people misconstrue the wrong meaning or end up saying something culturally insensitive (unintentionally). This, of course, takes place due to language barriers and can lead to a toxic environment.
Being able to use the right language and conflict-handling skills, you and your team can avoid negativity at workplace.
Does your work involve important email exchanges among teammates or clients? Does it require report generation and analytics to be read? Does it involve training where key items need to be read and understood?
If you answered 'yes' to the above, these are dire functions that you need to execute correctly with proper reading skills.
Video calls with clients and within the team? Phone calls with customers? Consultations using audio/video with key clients?
You really don't want to sound like an amateur with the wrong speech!
Your clients will complain at some point, no matter how good you are! This is inevitable and can escalate to a bad press story or ugly lawsuits!
How to de-escalate, though? Through communication! Apology +compensation+positive reinforcement
done with the right wording!
Whether you or your staff needs training on email etiquette, accent reduction, error elimination, native speaking style, phone calls, sales, formal conversations, negotiations, meetings, presentations, customer service, training, teamwork or are just in need of a major upgrade in language skills, we have what you need!
Wei Zhang
Stephanie Anderson
Randy White
Brian Lewis
Will Thomas
Learn all four modules within 15 hours with our CHEAPEST offer yet! Usually $345!
FOR A LIMITED TIME, YOU GET A COMPLETE
15-HOUR COURSE INCLUDING:
-FREE MATERIALS
-FEEDBACK AND ASSESSMENT OF YOUR LEVEL
-TIPS & TRICKS
-AND A LOT MORE!
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