why is communication training so crucial for businesses?

Teach employees to use pleasing and positive language to maintain a healthy work environment.

AND, let coaches sound like actual mentors without stumbling over words! Enhance coaching styles through proper conversational acumen.

The best and most recognized companies, especially the ones ranked highly on Forbes and "Top Employers" lists ensure that their staff gets the very best training.

A clear intention to upgrade employee level shows a company's commitment.

Not only does your sales team lose sales without effective keywords and phrases, the lack of listening skills (when dealing with customers) and the inability to come up with convincing wording can lead to daily missed sales targets.

Making marketing content? You need to hone your writing skills!

It's a known fact that the best companies have representatives and employees with clear speech and very little accent. Train your staff to sound confident with their flawless command of the language!

Your employees need to be on equal footing; especially the most talented should be allowed to shine without language barriers.

Next time your team meets valuable business partners, make sure they speak flawlessly and represent your company in its true glory.

You might have dissatisfied customers that employees would need to soothe with the right jargon. Expert language command is direly needed in such cases!

Your team will also need proper language training to be able to build long-term customer relationships and retention.

Emails are most likely the number 1 way your team communicates with its business partners and customers. 

You could lose serious relationships, revenue and company image if this area is not fixed!

You have a dedicated team with excellent skills and a track record of success. Yet, when they start speaking or using correspondence, each of your business contacts and customers are shaking their heads while judging your service standards.

We can help you avoid these embarrassing situations!

How many times do we see situations where people misconstrue the wrong meaning or end up saying something culturally insensitive (unintentionally). This, of course, takes place due to language barriers and can lead to a toxic environment. 

Being able to use the right language and conflict-handling skills, any team can avoid negativity at workplace.

Does your work involve important email exchanges among teammates or clients? Does it require report generation and analytics to be read? Does it involve training where key items need to be read and understood?

If you answered 'yes' to the above, these are dire functions that your team needs to execute correctly with proper reading skills.

Video calls with clients and within the team? Phone calls with customers? Consultations using audio/video with key clients?

You really don't want to sound like an amateur with the wrong speech!

Your clients will complain at some point in time no matter how good you are! This is inevitable and can escalate to a bad press story or ugly lawsuits!

How to de-escalate, though? Through communication! Apology +compensation+positive reinforcement

done with the right wording!